Policies
Terms & Conditions
Please read our policies carefully before making a purchase.
Welcome to Love P Organics. These Terms & Conditions govern your use of our website and your purchase of products from Love P Organics.
By accessing our website, browsing our products, or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or purchasing from us.
Business Information
This website is operated by Love P Organics.
Love P Organics
Plot no 24, Nagarjuna Enclave, Road Number 2, Miyapur Sub Post Office, Miyapur, Hyderabad - 500049
Email: support@loveporganics.com
Phone: +91 8896799999
Website Use
You agree to use this website only for lawful purposes. You must not use the website in any way that may damage, disable, overload, or impair the website, interfere with other users, or violate any applicable laws or regulations.
You must not attempt to gain unauthorized access to any part of the website, customer accounts, payment systems, servers, or connected systems.
Product Information
We aim to display accurate product names, descriptions, ingredients, images, prices, availability, and other details on our website.
However, product packaging, color, texture, size, or appearance may vary slightly due to photography, screen settings, batch differences, or packaging updates.
Product information is provided for general informational purposes only. Please read the product label, ingredients, usage directions, warnings, and suitability information before using any product.
Product Suitability and Use
Our products are intended for external use only unless clearly stated otherwise on the product label.
Before using any skincare, hair care, personal care, or cosmetic product, please check the ingredient list and conduct a patch test where applicable.
If you have sensitive skin, allergies, a medical condition, are pregnant, nursing, or are under medical treatment, please consult a qualified healthcare professional before use.
Love P Organics is not responsible for reactions caused by individual allergies, sensitivity, misuse, incorrect application, or failure to follow product instructions.
Medical Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Any product claims, descriptions, or information on this website are for general cosmetic and personal care purposes only and should not be considered medical advice.
Pricing and Taxes
All product prices are listed in Indian Rupees unless stated otherwise.
Prices may include applicable taxes where required. Shipping charges, if applicable, will be shown at checkout before payment.
We reserve the right to change prices, offers, discounts, and product availability at any time without prior notice.
Orders
By placing an order, you confirm that all information provided by you, including name, phone number, email address, billing address, and shipping address, is accurate and complete.
After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication method.
Order confirmation does not guarantee final acceptance of the order. We may cancel or refuse an order in certain cases, including payment issues, stock unavailability, incorrect pricing, incomplete address, courier non-serviceability, suspected fraud, or technical errors.
Payments
All orders must be prepaid through the payment methods available at checkout.
We currently do not offer Cash on Delivery.
Payments are processed through secure third-party payment gateway providers. Love P Organics does not store your full card number, CVV, UPI PIN, net banking password, or sensitive payment credentials.
Shipping and Delivery
We currently ship orders across India to serviceable PIN codes through our logistics partners.
Our order cut-off time is 2:00 PM IST, Monday to Saturday.
Our usual handling time is 0–1 business days after successful order confirmation.
Our estimated transit time is 2–4 business days after dispatch.
The total estimated delivery time is 2–5 business days for serviceable locations within India.
Shipping charges are:
| Order Type | Shipping Charge |
|---|---|
| Prepaid orders above ₹1999 | Free shipping |
| Prepaid orders below ₹1999 | ₹99 shipping charge |
| Cash on Delivery | Not available |
Delivery timelines are estimates and may vary due to courier delays, public holidays, weather conditions, local restrictions, incorrect address details, or circumstances beyond our control.
For complete details, please refer to our Shipping Policy.
Returns, Refunds, Replacements, and Cancellations
Returns, refunds, replacements, and cancellations are handled according to our Return, Refund & Cancellation Policy.
You may request a return or replacement within 7 days of delivery, subject to eligibility.
For damaged, defective, expired, missing, or wrong products, please contact us within 48 hours of delivery with your order number, clear photos or video, and issue details.
Orders may be cancelled before they are shipped. If the order has already been shipped, cancellation may not be possible.
Approved refunds are usually processed within 5–7 business days to the original payment method after verification.
For complete details, please refer to our Return, Refund & Cancellation Policy.
Offers, Discounts, and Promotions
Offers, discount codes, bundles, free gifts, and promotional campaigns may be subject to specific terms, validity periods, stock availability, and order value requirements.
Love P Organics reserves the right to modify, pause, or withdraw any offer at any time without prior notice.
Discount codes may not be combined unless clearly stated.
Accuracy of Information
We try to keep website information accurate and updated. However, errors may sometimes occur in product descriptions, pricing, availability, images, offers, or other content.
If we discover an error after you place an order, we may contact you for confirmation, correct the error, cancel the order, or issue a refund if payment has already been made.
Account and Customer Responsibility
You are responsible for maintaining the accuracy of your contact details and shipping information.
You are also responsible for keeping any account login details confidential, if customer account functionality is available on the website.
Love P Organics is not responsible for delays, failed delivery, or losses caused by incorrect customer information.
Intellectual Property
All website content, including text, images, graphics, logos, product names, design elements, icons, videos, and layout, belongs to Love P Organics or its content providers, unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, or use any website content for commercial purposes without written permission from Love P Organics.
Third-Party Services and Links
Our website may use third-party services such as payment gateways, shipping partners, analytics tools, marketing tools, and social media platforms.
Our website may also contain links to third-party websites. We are not responsible for the content, privacy practices, terms, security, or actions of third-party websites or services.
Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.
Limitation of Liability
To the maximum extent permitted by law, Love P Organics will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.
Our total liability for any claim related to an order will not exceed the amount paid by you for that specific order.
Nothing in these Terms & Conditions limits any rights available to customers under applicable consumer protection laws.
Force Majeure
Love P Organics will not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, strikes, courier disruptions, government restrictions, internet failures, payment gateway issues, weather events, epidemics, pandemics, or other unforeseen circumstances.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, website, operations, legal requirements, or policies.
The updated Terms & Conditions will be posted on this page. Continued use of the website after changes are posted means you accept the updated terms.
Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any disputes arising from the use of this website or purchase of products from Love P Organics will be subject to the jurisdiction of the courts in Hyderabad, Telangana, India, unless otherwise required by applicable law.
Contact Us
For questions about these Terms & Conditions, please contact us:
Love P Organics
Plot no 24, Nagarjuna Enclave, Road Number 2, Miyapur Sub Post Office, Miyapur, Hyderabad - 500049
Email: support@loveporganics.com
Phone: +91 8896799999